When team members leave, it’s not just about finding someone new to fill their desk. The impact goes way beyond that – hitting everything from your bottom line to your office culture.
Let’s look at the numbers: In the UK, replacing just one employee typically costs around £25,000. And if you’re talking about senior roles or specialists? That figure can jump to anywhere between £40,000 to £100,000.
Breaking Down the Costs
- Recruitment spending (job ads, agency fees)
- Time spent interviewing and selecting candidates
- Training and onboarding your new hire
- Lost productivity while the position sits empty
- Extra pressure on your current team members
And these are just the costs we can put numbers to. What about the knowledge that walks out the door? The client relationships that need rebuilding? The team dynamics that shift when a familiar face leaves?
Think about it, if you have 100 employees and experience the UK’s average turnover rate of 15% annually, that’s about £375,000 impacting your yearly revenue. That’s money that could be invested in growing your business, rewarding your team, or creating amazing experiences for your customers.
Different industries see different patterns – retail and hospitality typically experience higher turnover, while sectors like education and legal tend to have more stable numbers. But no matter your field, keeping good people around matters.
Making People Want to Stay
The good news is there are plenty of ways to keep your brilliant people around:
Create a workplace where people feel valued
- Regular check-ins (not just during review season)
- Celebrate wins, both big and small
- Listen to ideas and feedback
Think welcome packs that make day one special, celebrating work anniversaries, or surprise treats just because. Small gestures show people they matter.
Offer growth opportunities
- Support learning and development
- Create clear paths for advancement
- Encourage trying new roles and responsibilities
Build real connections
- Create genuine team relationships
- Make time for fun and collaboration
- Create spaces where people can be themselves
Take care of the basics
- Fair pay and benefits
- Flexible working options
- A comfortable work environment
Remember: Happy teams make magic happen. When people feel good about coming to work, they bring their best selves and do their best work.
Ready to make your workplace somewhere people love to be? Let’s talk about creating moments that make Monday mornings something to look forward to. Get in touch and let’s build something brilliant together.